Forum: Video Discussion
Topic: VIDEO FREEZING
Posted Tue 28 May 13 @ 10:06 pm
The issue that you are experiencing is also commonly caused by poorly written drivers that don't report their memory correctly to VirtualDJ.
Please read the Video section of our FAQ pages for further details as well as some possible solutions that may help you: http://www.virtualdj.com/wiki/FAQ.html
NOTE: Please also don't post messages in ALL CAPS and also do not post the same message more than once. Please read the forum rules.
Posted Wed 29 May 13 @ 4:05 am
Posted Wed 29 May 13 @ 6:20 am
Click on their support or downloads link and then follow the instructions on their support/download page to find the drivers/updates for your particular computer.
You can also try using the following tool that may fix the problem for you: http://www.virtualdj.com/addons/15870/Fix_Intel_HD_graphics.html
NOTE: As already posted above, Intel HD graphics is not really suitable for video mixing (It's not powerful enough.) The minimum requirements for video mixing can can be found at the bottom of the following page: http://www.virtualdj.com/products/virtualdj/index.html ) If you have a desktop PC, you should be able to purchase an upgrade video card for it. Video cards in laptops unfortunately can't normally be upgraded.
Posted Wed 29 May 13 @ 6:43 am
Posted Thu 30 May 13 @ 8:17 am
Posted Thu 30 May 13 @ 8:18 am
Posted Thu 30 May 13 @ 8:25 am
Also, simultaneously trying to mix and record video in real time may be too much for a low end video card such as Intel HD to be able to handle.
General video related registry adjustments can be found on the following FAQ page:
However, the above Intel HD fix tool should already do this for you.
NOTE: VirtualDJ must be closed when you make any of these adjustments.
Posted Thu 30 May 13 @ 10:48 am
Posted Mon 15 Jul 13 @ 2:40 pm
It is not always and most the time only once in a night but ..... ;-)
At the moment my only advice can be to create a keyborad shortcut with following action.
This action will open or close the video output!
If it will freeze (audio is running and the skin isn't frozen too ;-) just hit the button twice (1st will stop the video output and 2nd will start the video output again) and you will have within 2sec the normal video output back to normal.
This all will only solve the problem if you use a 15" or 17" Mac, when you have enabled to use the higher class videocard only ;-)
Posted Tue 16 Jul 13 @ 6:37 am
Posted Tue 14 Oct 14 @ 10:14 am
It happens not just to certain videos. One odd thing: I noticed that a quick fix for the problem while I'm in a gig is to re-load another video in the opposite deck that isn't playing. (??) Some days the video doesn't freeze at all, while other days tons of videos will freeze. 9 times out of 10 at the gig at least 1 video if not up to 10 will freeze during a 3 hour gig. I am barely using any CPU and have all of my energy settings set properly. I have all Wifi etc turned off. I have no other programs running. Some videos load very quickly while others take a long time to load. All are from Smashvidz, Promo Only, and BPMSupreme and are legal versions of the videos. Most are MPEG-4 files.
I am using a 4 Terabyte external hard drive for the majority of my videos.
One thing I have not tried is messing with latency, but that's really because it's set to "automatic" and I was told by VDJ to set it up that way.
I even went through the trouble of buying MixEmergency for $200 which I was told was necessity for video DJing even though it's really supposed to work with Serato, but even that didn't help.
Specs:Video Card: Intel Iris Pro 1536 MB
Memory: 16 GB 1600 MHz DDR3
Processor: 2.2 GHz Intel Core i7
I have almost 400 gigs of free space my flash storage
Model Name: MacBook Pro
Model Identifier: MacBookPro11,4
Processor Name: Intel Core i7
Processor Speed: 2.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Intel Iris Pro:
Chipset Model: Intel Iris Pro
VRAM (Dynamic, Max): 1536 MB
Vendor: Intel (0x8086)
Device ID: 0x0d26
Revision ID: 0x0008
Display Type: Retina LCD
Resolution: 2880 x 1800 Retina
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Posted Mon 10 Oct 16 @ 4:26 am
Sorry I dont have a better answer, but would also love a solution (if there is one)!
Posted Mon 10 Oct 16 @ 1:38 pm
I have a 2012 retina and I do not see this problem. I'm using time code with multiple midi devices and USB cameras while running Resolume and MadMapper.
I can easily make my system freeze or slow down but this is not happening to me at random times.
Posted Mon 10 Oct 16 @ 8:00 pm
Can anyone from VDJ comment on this issue? It has clearly impacted a lot of users and is not a one off. Is this being looked into? I had a client flip out that a video he created himself looked like $h!t when played. I wouldn't think a professional software should have this many issues when merely playing a video.
Posted Tue 11 Oct 16 @ 2:42 am
VDJ has still not been able to help me find the solution. The only things I haven't changed are latency (I leave it at auto) and Video Max Memory because I don't see why I should change them yet.
Has anyone tried changing to "no" on "play video on load"?
Posted Wed 12 Oct 16 @ 5:40 am
Posted Wed 12 Oct 16 @ 5:46 am
Posted Sat 28 Jan 17 @ 11:18 am
I just went thru that problem on mac book pro 2014 same iris video card. I made sure to delete the settings file in virtual dj so you are just using the old settings file. This should work. I aslo checked my ram to make sure it had enough memory.
Posted Sun 28 May 17 @ 5:49 pm