Can't login?

I can't remember my password
Please enter your login, and we will send your password to the email address we have on file:
Login:

I can't remember my login
Please enter your email, or your VirtualDJ serial number:
Email:
or
Serial number:

I can't remember neither my login, my email, nor my serial number
Well, there is not much we can do then...
You can always create a new login and start afresh. Nothing's better than a fresh new start in life ;)

I don't have access to this email address anymore
Please create a new login with your new email address, and create a ticket from this login to ask for your account to be transfered.
You will need to provide your serial number and order number as proof of purchase, and we will contact your old email address to check that it doesn't deny this transfer.

I registered but I didn't receive the confirmation email
Please check that you don't have any spam filter blocking our automatic emails.
Many email providers like AOL or Hotmail have such spam filter active by default.
Try to deactivate it and ask for your confirmation email to be sent again:
Login:

I asked for my password to be sent again, but didn't receive anything
Please check that you don't have any spam filter blocking our automatic emails.
Many email providers like AOL or Hotmail have such spam filter active by default.
Try to deactivate it and ask for your password to be sent again.

I don't have an email or I don't want to register, is there any phone number I can call to ask for help
We don't provide phone support for the online sales.
Internet support is much faster and more reliable, and allows us to have the most qualified technicians to serve your requests.
If you bought a product through one of our partners or in a store, please contact the distributor directly if you need phone support.
If you are interested in a partnership or a business opportunity with Atomix Productions, please leave us an Internet message and we'll contact you in return.

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(C)opyright Atomix Productions 2009