Forum: PC Version Technical Support - Topic: "Error in the ASIO sound driver. Your soundcard is probably not connected, or the settings are incorrect..."

Use this forum if you have any question, bug, or technical difficulty with VirtualDJ on Windows.
Before posting, please read the FAQ.
(if you find bugs with the new VirtualDJ 8, please use the specific VirtualDJ 8 Bug Report forum).
VirtualDJ forums
PC Version Technical...
"Error in the...


Author - Topic: "Error in the ASIO sound driver. Your soundcard is probably not connected, or the settings are incorrect..." -

glenndane
PRO Infinity
Member since 2010

Posted Wed 27 Jul 11 @ 8:11 am
Just purchased Virtual DJ 7 Pro, have a Numark DJIO connected, and have it installed on a new Asus G73S running 64-bit Windows 7. I keep getting these errors: "Error in the ASIO sound driver: Not enough channels" then "Error in the ASIO sound driver. Your soundcard is probably not connected, or the settings are incorrect." Settings in VDJ are correct. Do I need to do something with the computer's sound card? Any help would be appreciated.
Posted Wed 27 Jul 11 @ 11:43 am
Please ensure that the latest drivers for the DJIO are installed and it is configured correctly.

See http://www.virtualdj.com/wiki/DJIO.html on the page http://www.virtualdj.com/wiki/Controller%20Configuration%20And%20Troubleshooting.html

glenndane
PRO Infinity
Member since 2010

Posted Thu 28 Jul 11 @ 8:02 am
Actually this problem turned out to be very simple. I had the DJIO plugged into a USB 3.0 port. I plugged it into a USB 2.0 port and it worked right away. Odd that an error did not appear during the installation.

tony2tone
PRO Infinity
Member since 2010

Posted Thu 02 Aug 12 @ 10:32 pm
I'm having this same problem i purchased the numark mixtrack but i have the traktor audio 2 the traktor works with vdj but the mixtrack isn't connecting someone anyone have advice

groovindj
PRO Infinity
Member since 2007

Posted Fri 03 Aug 12 @ 8:34 am
The reason you can't select an ASIO driver with the Mixtrack is that it doesn't have a sound card.

The Mixtrack Pro is the model with the sound card, and even that isn't an ASIO card.

slevy
Home user
Member since 2012

Posted Sun 12 May 13 @ 6:51 am
i am also gwtting this error message. ive just got the hercules dj control instonct and it came with the djuced programme which im not familiar with i have virtual dj pro 7 already and need help settong up the hercules mixer with vdj. thanks
Posted Sun 12 May 13 @ 11:46 am
Please register your Pro serial number to your account http://www.virtualdj.com/users/edit.html and then download the latest version from the Download Center: http://www.virtualdj.com/download/updates.html

If you have not purchased VirtualDJ Pro then please support the software and its future development by purchasing it: http://www.virtualdj.com/buy/index.html (Especially if you are working DJ and are making money as a result of using it at your gigs.)

Once you have done this, make sure that you have the latest drivers and firmware installed: http://www.virtualdj.com/wiki/Common%20Device%20Drivers.html

Then check your sound configuration - It should be similar to other Hercules products such as the 4-Mx: http://www.virtualdj.com/wiki/4-Mx.html

elect1
LE user
Member since 2011

Posted Wed 30 Oct 13 @ 11:16 am
I just install the Numark N4 with VDJ LE. "Error in the ASIO sound driver: Not enough channels" popped up. What do I do from this point.

groovindj
PRO Infinity
Member since 2007

Posted Wed 30 Oct 13 @ 11:21 am
elect1 wrote :
What do I do from this point.

Choose the correct sound settings.