Sign In:     


Forum: VirtualDJ Technical Support

Topic: Master Audio not working
Hey everyone,

I’m running into a really strange audio routing issue on macOS and was hoping someone here has seen this before.

**Issue:**

My Master output is completely silent, but audio works normally if I assign my MacBook speakers to the Headphones channel instead. Tracks play, meters move, controller lights react, just no sound on Master.

**Setup**

* macOS (MacBook Air)
* VirtualDJ (current version, also tested older builds)
* Pioneer DDJ-REV1
* Output: MacBook Air Speakers

Audio setup: [https://imgur.com/a/RrBSFzd](https://imgur.com/a/RrBSFzd)

**What’s happening**

* Speaker Only → no sound
* Master + Headphones
* Master → MacBook speakers = silent
* Headphones → MacBook speakers = sound

So effectively, the Headphones bus works, but the Master bus does not, even though they’re using the same device.

If I **disconnect the DDJ-REV1 and restart VirtualDJ**, the **Master output works normally** through the MacBook speakers.
As soon as I reconnect the controller, the Master output goes silent again (while Headphones continues to work).

Context

* My Pro trial expired
* I briefly tried logging into a second account to test the trial
* I then went back to my original account and purchased Pro

Since then, this audio issue has been persistent

No license warnings, controller maps correctly, everything else works.

**What I’ve tried**

* Uninstalling / reinstalling VirtualDJ
* Rolling back to older VirtualDJ versions
* Resetting VirtualDJ config and cache
* Restarting macOS
* Different audio modes (Speaker Only, Computer Audio, etc.)

Issue is identical every time.

The only way I get sound is:

* Master + Headphones
* Master = None
* Headphones = MacBook Air Speakers

That works, but obviously isn’t ideal.

Any help?
 

Posted 2 hours ago