nelbelcher
I make auto payments to Payproglobal. I just bought a new laptop to load VDJ onto. I purchased the subscription several months ago but have not been using it. So, today I load the software onto my new laptop. I wanted to change the email that I used originally to my business name. I think that is where the problem happened. After several attempts of trying to change my email, I suddenly get an email from Payproglobal that my account was terminated and that I will not be able to renew.
Does this mean that if I resubscribe with my new email that I lose all of the credit towards the $299 price? I've been paying $20 dollars most of this year. Had I known that changing my account email would have caused such a problem I would never have tried to do it. Perhaps a prompt or two from the program would have been nice to alert me.
Does this mean that if I resubscribe with my new email that I lose all of the credit towards the $299 price? I've been paying $20 dollars most of this year. Had I known that changing my account email would have caused such a problem I would never have tried to do it. Perhaps a prompt or two from the program would have been nice to alert me.
Posted 2 days ago @ 1:43 am
Adion
Best to contact support if you are unable to renew your subscription.
Note that the subscription is just a subscription, it is not a payment plan toward the one time pro infinity license.
Note that the subscription is just a subscription, it is not a payment plan toward the one time pro infinity license.
Posted 2 days ago @ 3:43 am