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Forum: VirtualDJ Technical Support

Topic: Buy a license pop up
Reaching out for support please. I purchased VirtualDJ HOME PLUS for Numark Party Mix for $49 in April 2022 but am yet to be able to use the platform successfully as even though the license is showing in my account, the system stops after 10 minutes and prompts me to buy a license. Any advise or suggestions gratefully appreciated thanks.
 

Posted Thu 29 Dec 22 @ 11:30 am
locoDogPRO InfinityModeratorMember since 2013
sounds like your audio config isn't inline with the H+ requirements.

a screenshot of your audio config please
 

Posted Thu 29 Dec 22 @ 11:40 am


Thanks LocoDog, is this what you're looking for?
 

Posted Thu 29 Dec 22 @ 1:25 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
It appears that you purchased a Plus license for Party Mix but you re trying to connect a Party Mix MKII
 

Posted Thu 29 Dec 22 @ 1:29 pm
Mmmmm, thanks for your help, this is the license we have ...
 

Posted Thu 29 Dec 22 @ 1:38 pm