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Forum: VirtualDJ Technical Support

Topic: virtual dj 8 won't open after update
gewayControlleristMember since 2017
at a gig, I opened virtual dj8 and it said it had updated , do I want to use it. i clicked yes, it dropped out and now won't open
 

Posted Sat 16 Jul 22 @ 4:20 pm
AdionPRO InfinityCTOMember since 2006

Posted Mon 10 Jul 23 @ 3:06 pm[ selected best answer by Adion on Wed 12 Jul 23 @ 2:16 am ]
 

Posted Sat 16 Jul 22 @ 4:47 pm
MacBook Pro running Ventura 13.4. I opened up the application, said VDJPro had been updated and do I want to use it. I clicked "yes" and now it won't open. Says "the application virtualDJ can't be opened", what happened? What is the resolve? TIA
 

Posted Sun 11 Jun 23 @ 9:57 pm
Last night and this morning I updated both of my MacBooks running Ventura 13.4 with VirtualDJ b7584.
Also my Bootcamped MacBook with Windows 10 is also updated to VirtualDJ to b7584.

All three are working fine. 😊


My Systems Specs;
Main - M1 MacBook Pro (14-inch, 2022), Apple Silicon M1 Pro, 16gb, 500 gb SSD, macOS Ventura 13.4, VirtualDJ Early Access v2023-m b7584

Backup - MacBook Pro 15-inch 2018 (Touch Bar), 2.9 GHz Intel Core i7, 16gb 2133 MHz LPDDR3 Memory, Radeon Pro 560 4096 MB, Intel HD Graphics 630 n1536 MB, macOS Ventura 13.4, 500gb SSD. NTFS for Windows installed. VirtualDJ v2023-i b7584.
+ Bootcamped with Windows 10 Pro Vers. 22H2 x64bit. VirtualDJ 2023-i b7584.

External WD Passport Ultra 2Tb HD formatted exFat containing Music & Video databases.
Controllers - Denon MC7000, Denon MC6000 Mk2.
 

Posted Mon 12 Jun 23 @ 8:19 am
Hello,
I'm interested by this post since I accepted the auto update of my VDJ on my MacBookPro as usual..
But seems i encounter the same issue. Not possible to open virtualdj.app when I try to launch it.
I remembered that was already happened some years ago, so I downloaded the VDJ package from the site.
The installation was fine and vdj worked perfectly, until I accept to update it again...
Seems, it cleanup the old version but cannot installing the new one.
So I reinstalled it again and same issue if I update it. I stay for now with the current public version... (2023-i b7555)
No clue from where come this issue, Mac Ventura 13,4 or VDJ auto-update..
I think other feed-back would be welcome.
Kr.
 

Posted Mon 12 Jun 23 @ 3:29 pm
Experiencing same issue!
 

Posted Mon 10 Jul 23 @ 2:46 pm
AdionPRO InfinityCTOMember since 2006
 

 Selected as best answer Posted Mon 10 Jul 23 @ 3:06 pm
danbouPRO InfinityMember since 2010
Experiencing same issue!
 

Posted Wed 12 Jul 23 @ 2:14 am
I have the same problem on Mac intel i9 first appeared with EA BUILD 7594.
The problem seems to have existed since the OS update to 13.4.1 (on 06/22/23). under 13.4 there was no problem.
 

Posted Wed 12 Jul 23 @ 8:15 am
The problem seems to be fixed with EA 7607.
Thanks
 

Posted Wed 12 Jul 23 @ 9:39 am