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Forum: VirtualDJ Technical Support

Topic: AV1 decoder
Got a couple of videos that are AV1 decided and while the music plays fine, all I am getting is a green screen in the video.
Video plays okay in windows, does anyone know how to fix this please
Many thanks
Dave
 
Posted Tue 29 Mar 22 @ 1:13 pm
AdionPRO InfinityCTOMember since 2006
Which graphics card and processor do you have?
Does it make a difference if you set useDXVA to no in options?
 
Posted Tue 29 Mar 22 @ 1:17 pm
Ok turned useDXVA off and made no difference.
I have a AMD Radeon R2 graphics card with a AMD E1-7010 APU processor and had no problems with graphics and videos before. Had to download codec to play them in Windows 10 player
 
Posted Tue 29 Mar 22 @ 2:39 pm
AdionPRO InfinityCTOMember since 2006
Would it be possible to share one of the videos with me?
 
Posted Tue 29 Mar 22 @ 2:59 pm
AdionPRO InfinityCTOMember since 2006
Thanks, seems to play fine here.
Can you try if the option safeVideoDecode makes any difference?
 
Posted Tue 29 Mar 22 @ 3:36 pm
Ok turned that on and both videos working fine now,
Is there anything I should watch for with this turned on?
Thanks
 
Posted Tue 29 Mar 22 @ 3:47 pm
AdionPRO InfinityCTOMember since 2006
It can be required for some older video cards. It will increase memory usage a little bit, but should be fine otherwise.
 
Posted Tue 29 Mar 22 @ 3:51 pm
Ok thank you for your help
 
Posted Tue 29 Mar 22 @ 3:52 pm