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Forum: VirtualDJ Technical Support

Topic: VDJ folder completely gone after reinstall
Ok so the new update ruined vdj for me complete,
first it refused to load at all giving me an error
and now after reinstall all my settings, vsts, video effects everything in documents is gone.
 

Posted Tue 17 Aug 21 @ 6:15 am
AdionPRO InfinityCTOMember since 2006
How did you reinstall?
The installer doesn't delete anything, but the uninstaller has the option to remove settings as well.
 

Posted Tue 17 Aug 21 @ 6:19 am
i used the msi, and oddly it was fine until a pc restart, the files have to be somewhere as the drive still shows the same space taken up

EDIT : something is off on my side it seems, restarted yet again and the files are back, good thing i did a backup before the reinstall the settings and database were still reset, so i just replaced them with the backups,
still what happened though.
 

Posted Tue 17 Aug 21 @ 6:21 am
Sometimes VDJ gets locked running in the background, and when you open a second instance it can't load the DB as it's already being accessed.

Been a long standing issue that's still not fixed.
 

Posted Tue 17 Aug 21 @ 6:29 am
NicotuxHome userMember since 2014
As well some quick filter not visible in status bar may be active making some folder look empty (or missing tracks)
 

Posted Tue 17 Aug 21 @ 7:08 am