THEE WIKKID
I see yer all busy with all kinds of issues. I just paid my monthly licence 5 days ago and it locks me out like it's just been downloaded. Plz let me know if there's a fix on my side. I would uninstall the previous updates or two, but I dont have the option.
Dan
Dan
Posted Wed 30 Jun 21 @ 7:56 pm
Rune (DJ-In-Norway)
Were you not in contact with Support earlier today, and refunded (due to an error with auto renewals)
And asked to re-subscribe?
All you need to do is subscribe again and all will be fine ;-)
https://www.virtualdj.com/buy/index.html
Can also contact Support Team here again should you want https://www.virtualdj.com/help/, but your current sub is refunded, cancelled. And just waiting for you to resubscribe again :-)
And asked to re-subscribe?
All you need to do is subscribe again and all will be fine ;-)
https://www.virtualdj.com/buy/index.html
Can also contact Support Team here again should you want https://www.virtualdj.com/help/, but your current sub is refunded, cancelled. And just waiting for you to resubscribe again :-)
Posted Wed 30 Jun 21 @ 8:09 pm
Rich08
I have the same problem. My ContentUnlimited video subscription says... Subscription Error (your credit card couldn't be charged on June 25 2021) I looked at my bank statement and my automatic payment did get paid per usual. I do not show any refunds after my payment. If I subscribe again I will be double charged. How do we fix this? I'm paying for a service I cannot use.
Posted Thu 01 Jul 21 @ 7:54 am
locoDog
contact support, https://www.virtualdj.com/help/
they're the only people that can help with billing issues.
they're the only people that can help with billing issues.
Posted Thu 01 Jul 21 @ 8:59 am