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Forum: VirtualDJ Technical Support

Topic: virtualdj crashes when loading a song [SOLVED]

This topic is old and might contain outdated or incorrect information.

When i load on my database specific songs on decks virtualdj always crashes and closing...
I have an i7 8th gen,8 gb ram, ssd 256gb
VDJ latest version 2021
I have update all video and sound drivers
 
Posted Sat 20 Mar 21 @ 5:59 am
Just to test, if something is incompatible...
In VirtualDJ settings, set mathEngine to disabled.
And if that worked, what graphic card? And try mathEngine CPU instead

Likely is something else though, but little hard to guess without more info..
 
Posted Sat 20 Mar 21 @ 11:08 am
Thank you for your reply
I changed mathengine to disable - cpu - gpu and nothing changed
my video card is INTEL UHD 620
I think the problem is only with mp4 files (not all mp4 files)
 
Posted Sat 20 Mar 21 @ 1:54 pm
Problem solved!Uninstall the VDJ,install version 6017 i make all updates and works perfect!
 
Posted Sat 20 Mar 21 @ 3:06 pm
meniosthomai wrote :
Problem solved!Uninstall the VDJ,install version 6017 i make all updates and works perfect!


ah good good ;-)
 
Posted Sat 20 Mar 21 @ 3:24 pm


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