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Forum: VirtualDJ Technical Support

Topic: Denon Prime 4 no screens

This topic is old and might contain outdated or incorrect information.

Hi. i have tried virtual dj with my denon prime 4. i am able to use the prime 4 to play music. search tracks on my mac book. but i have no screen on the prime 4 itself. also no centre display on the jog wheels. can anyone help please? i have the latest firmware.
 
Posted Sun 22 Nov 20 @ 4:27 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Unfortunately the Denon SDK is not compatible with 10.13 or earlier. You will need to upgrade your Mac's OS to 10.14 or higher to get the screens working
 
Posted Sun 22 Nov 20 @ 5:37 pm


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