DJ 86 Mets
Hey, I'm a monthly Pro subscriber - just paid up a week ago for October. Yesterday I updated my Virtual DJ software to the new version. Was working fine for about 20 minutes and then it stopped letting me use my Pioneer controller, saying that I have an expired license on my account. Anyone experiencing this with the update? When I click on my account it says I have no license.
Posted Sun 11 Oct 20 @ 7:48 pm
klausmogensen
My guess is that you logged into the software using the wrong account?
Maybe the same account you used to sign into this page?
Because there is only 1 star under your name and it's saying "Home user"
It should have 3 stars and say "Pro subscriber", if the login you used to sign in had a valid pro subscriber license
Maybe the same account you used to sign into this page?
Because there is only 1 star under your name and it's saying "Home user"
It should have 3 stars and say "Pro subscriber", if the login you used to sign in had a valid pro subscriber license
Posted Mon 12 Oct 20 @ 7:59 am
Rune (DJ-In-Norway)
You can see your current licenses here:
https://www.virtualdj.com/users/licenses.html
But as Klaus said, likely you might just have logged into wrong account.
If you have two login accounts at site here, you can merge them to one, by adding the secondary accounts email to the first primary account.
You can do so here : https://www.virtualdj.com/users/link.html
https://www.virtualdj.com/users/licenses.html
But as Klaus said, likely you might just have logged into wrong account.
If you have two login accounts at site here, you can merge them to one, by adding the secondary accounts email to the first primary account.
You can do so here : https://www.virtualdj.com/users/link.html
Posted Wed 14 Oct 20 @ 10:27 am