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Forum: VirtualDJ Technical Support

Topic: Can not connect to server
NassimBHome userMember since 2017
As the title says, my VirtualDJ is unable to connect to the internet and I cannot seem to understand why. I've already got VDJ whitelisted in my firewall settings. Is there anyone who can help?
 

Posted Tue 02 Apr 19 @ 7:55 pm

Posted Fri 05 Apr 19 @ 4:30 pm[ selected best answer by locodog on Mon 29 Jul 19 @ 12:48 pm ]


Blocked VirtualDJ in your firewall perhaps :)
 

Posted Thu 04 Apr 19 @ 7:14 pm
 

 Selected as best answer Posted Fri 05 Apr 19 @ 4:30 pm
NassimBHome userMember since 2017
got it working, thank you very much :)
 

Posted Sat 08 Jun 19 @ 6:17 pm
 

Posted Thu 03 Oct 19 @ 9:04 am
 

Posted Thu 03 Oct 19 @ 11:42 am
AdionPRO InfinityCTOMember since 2006
 

Posted Sun 06 Oct 19 @ 6:09 pm
DJMOJO29PRO SubscriberMember since 2014
Hi All,

Im sorry to add to this, but I ran the download and get "Hosts Files Not Changed" see picture attachment What do I need to do? Thanks to all
 

Posted Fri 01 Nov 19 @ 3:45 am
DJMOJO29 wrote :
Hi All,

Im sorry to add to this, but I ran the download and get "Hosts Files Not Changed" see picture attachment What do I need to do? Thanks to all


Check if you have blocked VirtualDJ in your firewall
 

Posted Fri 01 Nov 19 @ 12:59 pm
 

Posted Sun 06 Feb 22 @ 1:53 am
PtownDJPRO InfinityMember since 2007
WTF???? I ran the fix and it says not required.... I have to play in 4 hours, why can I not log into VDJ, will my controller work properly?
 

Posted Wed 23 Feb 22 @ 10:05 pm
PtownDJ wrote :
WTF???? I ran the fix and it says not required.... I have to play in 4 hours, why can I not log into VDJ, will my controller work properly?


check if you are blocking VirtualDJ in firewall or some anti-virus firewall software you have
 

Posted Wed 23 Feb 22 @ 10:12 pm
PtownDJPRO InfinityMember since 2007
My firewall is turned off... I have every setting allowing VDJ to do whatever it wants... My older MBPro works fine, what is going on?
 

Posted Wed 23 Feb 22 @ 10:50 pm
PtownDJ wrote :
what is going on?


something is blocking VirtualDJ from connecting likely.
If you can not connect (and its not something else, like wrong password).

If you already tried the tools above, then check your internet connection, firewall etc..
If unsuccessful you can contact Support Team here, so they can help you with remote access
https://virtualdj.com/help/

 

Posted Wed 23 Feb 22 @ 11:20 pm
PtownDJPRO InfinityMember since 2007
I was able to log in thru Facebook with only minutes to spare before I had to play... Just so we are clear, the computer was fine Tuesday... I purchased a reloop touch controller, everything worked perfectly accept for the touch screen, sadly I have to return it because it doesn't work.
 

Posted Thu 24 Feb 22 @ 6:03 pm