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Forum: General Discussion

Topic: Analog request for a licence still shows up

This topic is old and might contain outdated or incorrect information.

I have a controller license just purchase. Analog request for a licence still shows up after minutes of use. Type Controller is M_Audio Xponent. On the Virtual DJ site shows my controller as licence. Can't find Licence number. I check Email & spam, Its not their.
 

Posted Sun 13 Aug 17 @ 3:32 pm
You have a controller. You do not have an external mixer.

If you're trying to use the "external mixer" config in VDJ with your Xponent then that's why the message is shown.

There is no license number. When you log in to VDJ, it applies the correct license based on your forum details.
 

Posted Sun 13 Aug 17 @ 3:37 pm
Thanks for that fast response, but the Analog licence request is still shows after config.
 

Posted Sun 13 Aug 17 @ 3:49 pm
post a screen shot of your audio config.

 

Posted Sun 13 Aug 17 @ 3:52 pm
MOLLOWMOE wrote :
Thanks for that fast response, but the Analog licence request is still shows after config.


Please post a screenshot of your settings audio pane and your settings licenses pane after login to the software.
It's the first and fifth pane under settings

EDIT: wickedmix was faster :)
 

Posted Sun 13 Aug 17 @ 3:52 pm
Links to screen shots removed, because they did not show up. AMAHM
 

Posted Sun 13 Aug 17 @ 4:27 pm
Sorry Screen shot new to me. First time.
 

Posted Sun 13 Aug 17 @ 4:29 pm
screenshots do not seem to be working for me
 

Posted Sun 13 Aug 17 @ 7:15 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
With the Controller License, you can only use Master, Headphones and Mic in your audio setup, but not deck 1, deck 2, , linein, timecode etc.
So if a License purchase window pops-up after 10mins, its because you are trying to use an input/output in your audio setup that requires either a Pro Infinity/Subscription license or an additional "analog mixer" Controller license.
 

Posted Sun 13 Aug 17 @ 7:20 pm


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