Forum: VirtualDJ Technical Support

For reporting any bug, questions or comment related to the latest version of VirtualDJ
(NOTE: VirtualDJ continuously updated, so many older topic on this forum are most probably already fixed in the current build)

If you need extended support, contact our Support Team.
Forum Guidelines  (*) The moderators hold the rights to remove, move or modify posts.
Topic: Mapping issue

This topic is old and might contain outdated or incorrect information.

Hi Guys, seems to be a problem. I was in the middle of creating a new updated mapping for my controller, when I went to save, it deleted the whole mapping. This happened twice today, so decided to report the issue seems to be a bug.

Posted Sun 19 Jun 16 @ 10:24 am
Yes, I have had this as well.

The Hardware support team are aware of it, however can you describe exactly the steps you took when this happened?


Posted Sun 19 Jun 16 @ 10:47 am
djdadPRO InfinityDevelopment ManagerMember since 2005
Which controller is that ? Is it a natively supported one or do you have a definition in /Devices folder for it ?

Posted Sun 19 Jun 16 @ 10:48 am
djdadPRO InfinityDevelopment ManagerMember since 2005
@OP. As per our Dev Team, a crash was uploaded to our server which seems to occurred while attempting deleting the mapping file. So we assume that instead of pressing the Save button, you pressed the delete one ??
Are you still able to reproduce lost of your custom mapping while trying to save ?

Posted Sun 19 Jun 16 @ 11:23 am
I was working on an update to my G2V8 advanced mapping at the time. I had finished mapping the LEDs when I pressed save, then screen flashed then the map was gone. The map title still appeared but the map was gone. Lucky for me my original was on the web site, tried again and it occurred again. So instead of getting annoyed I switched off and will attempt again when the blood pressure

Posted Mon 20 Jun 16 @ 6:39 am
Thank you for your time boys

Posted Mon 20 Jun 16 @ 6:42 am
djdadPRO InfinityDevelopment ManagerMember since 2005
what actions do you have in the ONINIT and the ONEXIT keys on your Custom mapping ?

Posted Mon 20 Jun 16 @ 12:05 pm
I actually haven't played with either.....on start up mapping is the same as original. First menu button illuminates (Hotcue) usually depending on how I left it when I finished playing it will have key lock on, vinyl led on and slip. I typically reset all faders and knobs before switching off.

Posted Tue 21 Jun 16 @ 6:36 am

(Old topics and forums are automatically closed)