Help Center

There are no problems, only solutions

Welcome to VirtualDJ Help Center.
Before asking your question below, we recommend you browse through our Frequently Asked Questions (FAQ) from the VDJPedia wiki.

Please ask your question here, and the help engine will try to find an answer for you.
If it cannot find a satisfying answer, you will be offered other support options to contact our skilled Staff for personal answering.


Please ask again, if the answer you are looking for is not found...
Or try one of the other support alternatives below.


Submit your question to our staff.


If you could not find a satisfying answer at our Help Center above, submit a ticket our support staff for personal answering.

A dedicated Support representative will answer you very quickly

* Our Ticket System is open 24hours - day and nite

Direct Chat Support


Please have your serial number ready if you are a pro edition user.

* Please note, the chat is available when other support mediums are not extremely busy. Opening hours 2am EST till 10pm EST (USA, Eastern Standard Time)

Direct Phone Support


For higher priority on the phone support, you need a pro level licence of VirtualDJ

Phone support is currently available to our English speaking customers.

* The business hours are Monday to Friday 9a.m. To 5p.m EST. (USA, Eastern Standard Time)