Forum: VirtualDJ Technical Support

For reporting any bug, questions or comment related to the latest version of VirtualDJ
(NOTE: VirtualDJ continuously updated, so many older topic on this forum are most probably already fixed in the current build)

If you need extended support, contact our Support Team.
Forum Guidelines  (*) The moderators hold the rights to move or modify posts in order to keep the discussions clear or to facilitate the search.
Topic: Urgent Help - Page: 1
I'm using mixtrack pro 2. And DJ pro. When I'm playing music through to external active speakers there is very little sound coming through. Like whispers. WHAT AM I DOING WRONG PLEASE HELP

Posted Tue 13 Aug 19 @ 8:36 pm
do you mean virtual dj or Algoriddim DJ pro

where did you download the software?

what OS are you on

lets see your audio config

Posted Tue 13 Aug 19 @ 11:03 pm
locodogPRO InfinityModeratorMember since 2013
how are you connecting to your speakers, rca's from the mixtrack to your speakers with what kind of wire.
I'm guessing you're trying a stereo lead into a balanced input. Disconnect one rca and try again.

Posted Wed 14 Aug 19 @ 1:47 am
Thanks for getting back to me. I am completely stupid with things like this. RCA cable from mix track pro (red and white) and large Jack lead into external speaker. Config in VIrtual dj pro is using sound card from Pro 2.

Posted Wed 14 Aug 19 @ 9:01 am
locodogPRO InfinityModeratorMember since 2013
What speakers? did you try disconnect one rca?

Posted Wed 14 Aug 19 @ 9:09 am
I am using external active speakers..

Posted Wed 14 Aug 19 @ 9:45 am
locodogPRO InfinityModeratorMember since 2013
the make and model... did you try remove 1 rca?

Posted Wed 14 Aug 19 @ 9:47 am
I'm not at home at the moment. The active speakers I'm using are Brooke's active speakers. They have out out connection input connection and link the model is Brooke INH PA15 V2

Posted Wed 14 Aug 19 @ 9:58 am
locodogPRO InfinityModeratorMember since 2013
Yeah it looks like you are taking the unbalanced stereo output from the mixtrack and sending it down a stereo 6.35mm (1/4" ) stereo jack. into a balanced input.
It matches perfectly with the symptoms you describe. [massive sound cancellation]
pull the red rca out to check. you should get full volume of the left channel.
You could then use this script on a custom button to get summed mono, with the wire you have
mono_mix

or if you want stereo you'll need something like this wire
the pro option is a DI box but I think that with a mixtrack is waste of money.

Posted Wed 14 Aug 19 @ 10:43 am
I will try that this evening thank you very much loco dog. If I get stuck can I get back tonu

Posted Wed 14 Aug 19 @ 10:48 am
Tgats CA I'm using is this Stagg 2 x Male RCA - 2 x Jack Lead - 3m locodog

Posted Fri 16 Aug 19 @ 2:47 pm
locodogPRO InfinityModeratorMember since 2013
Is that problem solved? I can't tell.

Posted Fri 16 Aug 19 @ 3:02 pm
Locodog I tried that and still the low sounds

Posted Fri 16 Aug 19 @ 6:44 pm
Wickedmix I'm using windows and my set config is inputs none . Master chan 1&2 headphones chan 3&4
Sound card numark

Posted Fri 16 Aug 19 @ 7:08 pm
Do the back of your speakers look like this?


If so then the jack inputs near the top are MIC inputs. You should NOT use those for the output of your controller.

The XLR socket is the correct one to use. The one that says input next to it.

I think the one at the bottom is either a Speakon or Powercon - so you shouldn't stick a jack in there either.

If yours are different, please post a pic.

Posted Fri 16 Aug 19 @ 7:12 pm
Hi Groovindj. Its not letting me open you pic, and i cant post a pic (sorry if that stupid) the back of my speakers are.
amp out, input and link, i have connect the RCA from the back of Mixtrack pro 2 and 1 line into output

Posted Fri 16 Aug 19 @ 7:16 pm
Am I doing this all wrong

Posted Sun 18 Aug 19 @ 9:09 am
PhilWPRO InfinityMember since 2011
Why don’t you post a picture somewhere else and put a link to it here?

Posted Sun 18 Aug 19 @ 3:21 pm
I have added a pic of the speakers in my profile

Posted Sun 18 Aug 19 @ 5:07 pm
No you haven't. Not that I can see, anyway.

Posted Sun 18 Aug 19 @ 6:54 pm
Page : [>] [>>]
48%