Rune (DJ-In-Norway)
Windows:
The manual was installed to your computer here: C:\Users\YOURNAME\Documents\VirtualDJ
Mac:
With VDJ open so you still see the Apple Menu Bar
Select Help and then User Guide.
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IMPORTANT Before reporting any bugs or issues please ensure you have the latest version installed. You can see what the latest version is in a post at the top of this forum. You can see which version you have by clicking on CONFIG and then looking at the bar at the top.
If these do not match, then please update first and if the issue persists then please post on the forum.
Use this forum only and no other, to report bugs or even requests if something doesn't' work as expected.
Please provide as much information as possible to help the Development Team to reproduce and fix any bug.
Operating system, processor, Ram, Video card of your computer need to be mentioned. Screenshots always help in most of the cases too.
Even though VirtualDJ 8 is becoming more stable day by day, in the rare case of a crash VirtualDJ will automatically relaunch within seconds. In that case, please provide the steps to reproduce. If a specific track of your Library provides a crash, then please upload that track to a server (or Dropbox) and add the link to your post.
We don't expect you to scroll though the entire forum and find similar topics to report your issue (even though that would be ideal), but please do a quick search before opening a new thread.
Posted Thu 15 May 14 @ 8:16 pm
Rune (DJ-In-Norway)
Virtual DJ 8 requires a login in order to verify your license, rather than using a serial number or license code.
I'm not going to get into EULA - you can read that here.
But this basic:
install the Software on as many computers as you want, but;
run the Software on a maximum of two computers at any single time, provided that they are at the same physical location and operated by the same person.
Login Process
When you open Virtual DJ 8 for the first time you will be presented with a Login Screen.
You can login using your VDJ Forum ScreenName or your registered email address - the password is the same for both.
Once you are logged in your software unlocks all Pro Infinity features.
If you leave this machine running and login into your backup machine you will be asked to Login again (as above) and this too will
unlock Pro Infinity features. Your First machine will be unaffected.
If you then close VDJ8 on your BACKUP machine and re-open it - it WILL NOT ask you to login again, as this
was the last computer recognised by the Virtual DJ Servers.
BUT - if you close VDJ8 on your MAIN machine and re-open it - YOU WILL be required to login again.
If you do not have a backup machine and only use 1PC/Mac - then providing you do not logout manually in the config menu, you
will NEVER have to login again.
What if I don't have internet access on my main machine?
A solution will be provided by the Support Team when VDJ8 is officially released.
Virtual DJ Pro Subscribers
You will be required to connect to the VDJ servers (internet) at least once every 30 days to validate your license. If you do not do this you run the risk of you Pro version becoming a FREE home version without the Pro benefits.
This 30 days policy DOES NOT apply to Pro Infinity Users.
Posted Thu 15 May 14 @ 8:16 pm