Forum: Hardware Technical Support
For general troubleshooting and controller configuration, please see Config & Troubleshooting.
DN-HC5000 - you...
Topic: DN-HC5000 - you need the DENON ASIO Driver!
Plug it in to your computer... and it automatically loads all of the necessary drivers from Windows Update (Windows 7).
ASIO Audio Driver Problem Solved:
While you can use the audio interface as-is with the Serato Itch software and as the primary sound card for Windows Media Player... you CAN NOT use it plug-and-play with Virtual DJ - UNLESS YOU HAVE THIS INFO:
It's info that's not yet available on the Virtual DJ website, and not even available on the Denon or Serato websites. After a couple of hours of searching for the answer... I tried an experiment and it worked. In order to use the built-in USB soundcard with your mixer, you must have the DENON ASIO Driver installed on your computer. It is NOT available on the Denon DN-HC5000 downloads page. Rather, it is available from the DN-HC4500 downloads page! I suppose that this is because the 5000 was touted as "Itch Only" - but I've tested it rather thoroughly now and know that it's for Virtual DJ as well.
Here's where you can download the DENON ASIO Driver: http://www.denondj.com/firmware.aspx?ProductId=81
Look near the bottom of the page for this image, and click on it to download:
Once you've installed it, you can open Virtual DJ, go to Settings, select the Sound Setup tab, choose Outputs -> External Mixer, and then Sound Card -> ASIO Driver -> DENON DJ ASIO Driver. :)
Also, Virtual DJ does automatically map all the buttons for you - just make sure that you have "Use MIDI Devices" selected/active on the Mappers tab.
Everything was mapped as I expected including the Crates/Files/Browse/History/Prepare & Add buttons.
A nice surprise was that when in the Automix mode (which can be activated/deactivated by pushing the Shift-Cont./Single button), you can press the "Relay" button (dead center of the console) and it will "Mix Now"!!! Perfect.
After I play with it and use it during a gig, I might change the programming of one or two buttons, but for now everything seems just right.
Posted Thu 03 Nov 11 @ 7:02 am
You are correct, to use this great controller on a "PC" without ITCH, you will need to DL and install Denon's latest ASIO Driver. (2.xx)
ASIO is not required if you run a MAC. (core audio is used instead)
The HC5000 is now dirt cheap at:
($299 or LESS)
Posted Thu 03 Nov 11 @ 11:45 am
Posted Sun 01 Jan 12 @ 6:32 pm
The basic functionality is the same for play/cue, jogwheels, pitch and LCD displays.
Search Google for pictures of each controller so you can compare.
Posted Mon 02 Jan 12 @ 11:29 am
i was able to set a shortcut in the mapper but now when i click the autolopp on the right it also engages on the left too
I looked in the dropdown of available keys and there is just one that says autoloop....it doesn't say which side it is fo
any ideas how i can just set a 4 beat loop for each side?
Posted Thu 05 Jan 12 @ 9:41 pm
You can make it always trigger a 4 beat loop by changing its mapping to:
Please see: http://www.virtualdj.com/wiki/How%20do%20I%20change%20the%20mapping%20for%20a%20button.html
Posted Thu 05 Jan 12 @ 9:48 pm
Yeah I actually tried that by clicking on the side I wanted but for some reason it applies it to both sides.
When you click the autolearn button and then click the autoloop button on the right it says AUTOLOOP...if I do the same on the left it says AUTOLOOP....
It doesn't seem to have a way of knowing which is the left or tight...so thats were I thought i was missing something
any ideas on whats going on here?
I noticed it also did this for the CUE points.....its applying them to both sides
Posted Fri 06 Jan 12 @ 10:38 am
Each button that's present on both sides of a native supported dual-deck controller is mapped only once. This is to keep the mapping simpler and because the button will usually perform the same function on each deck.
If you want to change the function of the button, simply change AUTOLOOP to loop 4 (For example.) It will now perform that function on each deck.
If you want the button to perform DIFFERENT functions on each deck, please see: http://www.virtualdj.com/wiki/Assign%20different%20actions%20for%20the%20same%20button%20or%20knob%20on%20each%20side%20of%20a%20dual-deck%20controller.html
Posted Fri 06 Jan 12 @ 11:38 am
how can i make it so when i click the dial the filter resets to being off?
Posted Tue 10 Jan 12 @ 10:57 pm
Posted Thu 12 Jan 12 @ 1:30 pm
Posted Fri 09 Mar 12 @ 9:16 pm
Click on the link in the right hand column... the latest version at the time of this post is ASIO Driver v2.20.
Posted Sun 18 Mar 12 @ 7:29 pm
Posted Tue 30 Jul 13 @ 12:30 pm
Posted Tue 30 Jul 13 @ 12:40 pm
Posted Sat 04 Apr 15 @ 7:50 am
The ASIO driver is here
Posted Sat 04 Apr 15 @ 8:20 am
Posted Sun 10 May 15 @ 1:41 am
What do you mean by updated - to VDJ8? or Denon FW?
Posted Sun 10 May 15 @ 4:09 am
Posted Tue 15 Dec 15 @ 11:00 pm