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Forum: VirtualDJ Technical Support

Topic: Songs Randomly pause for 3-5 seconds for no reason
I play songs and randomly songs completely pause for 3-5 seconds. This is absolutely terrible and must be fixed asap. I cannot do a gig with music pausing for no reason. I have replaced my laptop, I have replaced the Controller with a brand new one, I have replaced the cables and NOTHING seems to fix it. This issue is a death sentence for a DJ. I love the software, but the pausing completely kills it. This either has to be fixed, or I will need to have my full payment refunded and I will have to get something else. Please let me know if there is a fix for this, or send me information on how to get my refund for this software.
 
Posted Fri 11 Oct 24 @ 12:42 pm
I'm having the same problem, just brand new laptop macbook air 2024 m3, terrible scene.
So many euros 385 , if i knew i will not buy
 
OP you've not given anything for the devs to go on to help you with your issue so how would you expect them to help.


  • What version of VirtualDJ are you using?
  • Did you make any modifications to settings/mappings that they should know of?
  • What controller are you using? Is it USB powered or does it have it's own power source? How do you plug it into the system?
  • What's the source of the music? If it's local is it on an external? If local, What's the type (hard drive/SSD) and health of the drives you are sourcing music from? If it's streaming, which service?
  • What's the specs of your laptop (Company model, RAM, Hard Disk size (probably remaining free disk space too), GPU if any)?


You could provide even more to the devs so that they can help.
 
Try with the Macbook WiFi disabled.