Hi. I just purchased a subscription to VirtualDJ pro. it still shuts off my controller after 10 minutes. the controller is a numark by serato. I haven't received a confirmation email either. pls help
Posted Thu 18 May 23 @ 5:11 am
Your account and Pro subscription looks good.
When you open VirtualDJ, open Settings ->LICENSES tab. Do you see your License there ?
try to logout and login again. Do you get any error ?
If you get any Connect to Server Fail error, try this Tool ..
For PC:
https://www.dropbox.com/s/karz2iau751rxmj/FixVirtualDJHosts.exe?dl=0
For Mac:
https://www.dropbox.com/s/nc837lqn2jnecgu/Fix%20VirtualDJ%20Hosts%20Mac.zip?dl=0
When you open VirtualDJ, open Settings ->LICENSES tab. Do you see your License there ?
try to logout and login again. Do you get any error ?
If you get any Connect to Server Fail error, try this Tool ..
For PC:
https://www.dropbox.com/s/karz2iau751rxmj/FixVirtualDJHosts.exe?dl=0
For Mac:
https://www.dropbox.com/s/nc837lqn2jnecgu/Fix%20VirtualDJ%20Hosts%20Mac.zip?dl=0
Posted Thu 18 May 23 @ 5:48 am
Cannot log in thru vdj program after 10 mins cannot use controller. Never had this problem everytime I try to log in via email or Google or fb I get live.virtualdj.com has permanently changed web address
Posted Thu 18 May 23 @ 7:32 pm