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Forum: VirtualDJ Technical Support

Topic: not recognizing and active soundcloud membership after windows update
For some reason, after I installed all the latest updates to my windows 10 laptop, VirtualDJ will not recognize my sound cloud account even though I am signed in and can use the service through a browser. (see the image for the error I get)
Any help would be greatly appreciated!!
 
Posted Mon 01 May 23 @ 11:15 am
 Best Answer Looks like some changes were made to the login process for SoundCloud, we are currently looking into it.

Update: Fixed in Early Access build 8350. You can download it from https://www.virtualdj.com/download/build.html if you don't have the earlyAccess option enabled in VirtualDJ.
[ selected best answer by Adion on Thu 17 Oct 24 @ 7:34 am ]
Did you try to Sign Out (right-click option on the SoundCloud folder in VirtualDJ) and then Sign In again ?
 
Yes I did. I even uninstalled the software and reinstalled. Same error happens.
 
I am having same issue. Tried logging in and out of both SoundCloud and virtual dj
 
Same issue here as well!
 
I cannot connect too?

What should i do?
 
Just so you know, at least one other software forum has reports of SoundCloud not working (as of the time of this writing), so it may not be a VirtualDJ issue (I don't use SoundCloud DJ so I can't comment personally). This is recent though...you are rehashing a report with potentially a different root cause based on the last time it was reported.

@devs maybe it needs to be confirmed with personal usage/SoundCloud devs that the service works?

However, before even jumping to that conclusion, make sure you have followed the instructions to set up SoundCloud DJ from the Alternative Catalogs section of the User Manual, and in particular, make sure you actually do have a valid SoundCloud DJ subscription and are signing in with that correctly.
 
Looks like some changes were made to the login process for SoundCloud, we are currently looking into it.

Update: Fixed in Early Access build 8350. You can download it from https://www.virtualdj.com/download/build.html if you don't have the earlyAccess option enabled in VirtualDJ.
 
 Selected as best answer
Same problem exists

Permissions in soundcloud are OK

I tried using an other soundcloud accound --> same problem
I tried installing VDJ on an different laptop --> same problem
I tried clearing all cach etc in the chome browser --> same problem
I tried using the edge browser to logon --> same problem

Here some screen shots:
 
Adion wrote :
Looks like some changes were made to the login process for SoundCloud, we are currently looking into it.


I wonder if it is possible/worth it to create some sort of service uptime checker webpage for these online streaming services that VirtualDJ users can check to ensure the service is actually working from a VirtualDJ user perspective?
 
Should be fixed in EA release 8350
 
You guys are AWESOME!!!

Thanks a lot it is working.

I really thought it was a fault from my side....

Thanks thanks thanks!
 
DOESNT WORK FOR ME SO FRUSTRATING. trying 8350