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Forum: General Discussion

Topic: Reset authentication for Beatport

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New to the software. Tried to login to Beatport however the browser was logged into an account that doesn't have a plan. Is there a way in the software to reset the authentication? All I get is that the login failed as user doesn't have a subscription. Thanks for the help everyone.
 
Posted Sun 26 Apr 20 @ 6:54 pm
Right-click the Beatport folder, and choose "Sign Out"


 
Ya all I got is sign in (which gives me the same error) and hide.
 
djheavybeatdotcom wrote :
Ya all I got is sign in (which gives me the same error) and hide.


Should have sign out, if you are already signed in

What you can try also, is signing out in the default web browser, close VirtualDJ then try again, to sign in
 
Ya that is exactly the issue I have here. There has to be some saved config somewhere that I can reset.

https://www.screencast.com/t/ET3qkWpp0M

looked in program folder and /appdata can't seem to find where the heck it is saving the setting.
 
Did you try log out at the web browser? to "kill" the login cookie?
 
You can try to remove Documents/virtualdj/cache/beatport folder
 
Sure enough. Removing that folder did it. Thanks so much!
 
This helped me. Thanks.
 


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