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Forum: VirtualDJ Technical Support

Topic: DELL issues with VDJ

This topic is old and might contain outdated or incorrect information.

I was having issues with my new DELL G3, with 1-2 secs of silence every 30 mins or so. I posted about a month ago - at least two other DJs in Ottawa with Dells had this issue. Go notification TODAY from Dell saying it was an internal algorithm that was causing it. New firmware update from Dell released TODAY apparently fixes the problem. Of course, I had just returned my Dell, so FML....
 

Posted Wed 01 Jan 20 @ 4:24 am
Yes, Dell laptops are rubbish for audio. I got a brand new XPS 13 2-in-1 and the latency was horrific.

Replaced it with a Lenovo C940 and it's perfect.

Dell are a nightmare.
 

Posted Wed 01 Jan 20 @ 11:37 am
AdionPRO InfinityCTOMember since 2006
Dell has always been fine for me, just make sure to remove the dell tools.
 

Posted Wed 01 Jan 20 @ 12:57 pm
lincol2PRO InfinityMember since 2011
Adion wrote :
Dell has always been fine for me, just make sure to remove the dell tools.


What would those Dell tools be?
 

Posted Wed 01 Jan 20 @ 1:12 pm
The latency issues I had were caused by bad drivers, not tools.
 

Posted Wed 01 Jan 20 @ 2:17 pm
No issues with Dell. Since 2011. Check your drivers.

Good luck.
GK
 

Posted Wed 01 Jan 20 @ 9:05 pm
Have had no problems with Dell (laptops) for the last 14 years. Dell uses Realtek chips for audio (for the most part anyways) as many other laptops, so any issues would be likely related to drivers as already stated by others.
 

Posted Sat 04 Jan 20 @ 10:50 am
kradcliffe wrote :
The latency issues I had were caused by bad drivers, not tools.


What drivers are you using now?
 

Posted Mon 25 May 20 @ 11:51 pm
I sent the laptop back and replaced it with the Lenovo.

The main cause is usually badly implemented wifi drivers, but with Dell it can be pretty much anything.
 

Posted Tue 26 May 20 @ 5:31 am
no problem with my set up dell last few years
 

Posted Wed 27 May 20 @ 12:51 am


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