We have a MacBook that's having some issues in one user account so I started switching things over to a second user account on same computer. Am going to just delete first account when second account is up and running. When I try to launch Virtual DJ in second account it's asking for a serial number. Can I find this in the first account somewhere?
TIA!
TIA!
Posted Fri 13 Apr 18 @ 4:44 pm
groovindj
Well if you're a genuine license holder then the serial number would be registered to your account here, and your username would have "Pro Infinity" below it.
If you bought VDJ using a different username then you need to log in here as that user to see the info.
If you bought VDJ using a different username then you need to log in here as that user to see the info.
Posted Fri 13 Apr 18 @ 5:21 pm
Thanks @groovindj.
No, it wasn't purchased under this community account. Is there any way to find the serial in the other user account on the Macbook?
No, it wasn't purchased under this community account. Is there any way to find the serial in the other user account on the Macbook?
Posted Sat 14 Apr 18 @ 8:23 pm
groovindj
If you don't know your serial number (why didn't you make a note of it somewhere?) then as I said earlier, you'll need to log in here as the username it was purchased under, to see the serial number in your account.
Posted Sat 14 Apr 18 @ 8:40 pm