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Forum: VirtualDJ Technical Support

Topic: PHASE HID - Support in VirtualDJ - Page: 15
Is zero an auto adjust mode then?
 
Also A@vdj_pARtybOy did the drifting issue with Phase in HID mode using the Traktor Kontrol Z2 get resolved?
 
DJ VinylTouch wrote :
Also A@vdj_pARtybOy did the drifting issue with Phase in HID mode using the Traktor Kontrol Z2 get resolved?


Not yet. But VDJ emailed me a file to workaround the issue on macOS.
Zero for latency is automatic, you can check the output latency in audio settings window, the lowest setting is 1 sample
 
(Based on @PhantomDeejay the comment of using Rane Twelve MK2s with the Rane Performer)

What's the expectation of using Phase in HID mode with controllers that have an HID Jog/HID Motorized controller already assigned to controlling the deck? Is that unsupported? Could that be a reason for some of the drifting situations seen here (one person was using what looked like a DDJ SZ with the Phase in HID mode).

Also, is there a way to assign one side of remote to another deck (e.g. like the left remote can be toggled between decks 1 and 3 and the right remote can be toggled between decks 2 and 4, like what we have in 4 deck controllers)?
 
Using 2 motorized controllers at the same time for the same deck would probably not work as expected, but one motorized and one non-motorized should be fine. As long as you don't move/touch the non-motorized one it shouldn't interfer at all.
 
And this part?

DJ VinylTouch wrote :

Also, is there a way to assign one side of remote to another deck (e.g. like the left remote can be toggled between decks 1 and 3 and the right remote can be toggled between decks 2 and 4, like what we have in 4 deck controllers)?


Don't know if this is even possible with other software, but one person asked me about this recently.
 
So I just wanted to bring back attention to the Phase HID usage + Radio broadcast + record problem - I can consistently get terrible drift with that setup.

It's not a out of resource problem to me because the machine at that time, and it is fully responsive otherwise (It is not running anything else (other than the OS stuff), the track plays normally, it is also manipulated without issue with other hardware controls/DVS, recording + broadcast is unaffected), so there is definitely some sort of interference of the HID processing with something else when broadcasting. It doesn't seem to happen when recording only.
 
If this is out of scope of expected usage of Phase then please let me know (although I do believe that Phase via DVS doesn't exhibit this problem).
 
DJ VinylTouch wrote :
If this is out of scope of expected usage of Phase then please let me know (although I do believe that Phase via DVS doesn't exhibit this problem).


I went back to using Phase in DVS mode. Too many issues with it in HID.

 
I agree there are some problems that it would be nice to know if it was at least reproducible/confirmed by devs.

I'm also wondering/worried that what I described (drift when broadcasting to radio) could be a more general problem with HID Jogs...seems like a fairly serious problem to me if it is but the Devs do have final say on issues and believed priority.
 
With the latest VirtualDJ update, HID mode with Phase is no longer is stable/usable. I have switched Phase to DVS mode to work around the HID issue.
 
Could you further explain what stability issues you get in HID ?
Is it disconnections or accuracy ?
 
In my case it's accuracy...once I start a radio broadcast, it goes from no drifing to severe drifting almost immediately.
 
djdad wrote :
Could you further explain what stability issues you get in HID ?
Is it disconnections or accuracy ?


For me, it's both. The disconnecting is pretty severe and the accuracy is so bad at times. When in DVS, hardly any issues at all.
 
Been away from VDJ. So 3 months later Phase still drifts in HID and no support for the Kontrol Z2 on macOS?
 
TBH I've not tried the Kontrol Z2 since you last asked me to (and I saw drifting problems there).
Currently I only see drift if I try to broadcast (e.g. to a radio.co server) while using Phase in HID mode (Phase in DVS mode and regular DVS is unaffected in that same scenario - MacOS Sonoma 14.4, M1 MacBook Pro, 16 GB RAM).

I guess what I'm saying is for me, it doesn't drift in regular use cases (regular play, by itself (no other controller) or with the Pioneer battle mixers I've tried, and at the most recording output), but there is some issue with it's use alongside the Z2 mixer at least.
 
If Im playing solo HID works has it should, but when I play on stage with a band, I also have some occasional drifts, because we use a lot of wireless IEM (10), ipads for monitoring(2), and wireless instruments guitars/bass (4) and microphones(4) wich causes the drifts, I have to reset Phase radio channels and boost Phase radio signal , but occasionally some drift will happen. With the RCAs its fine.
The Z2 issues HID are only in macOS in windows 10 there very rare drifts
 
If possible, could you get like a DJM S9 for another gig and try it to see if you experience drifts?

I've never really heard of the interference like that from myself and others. Phase runs on the 2.4 GHz wireless band but most professional wireless transmitters/receivers work in other radio bands (VHF, UHF, etc), so there is greater chance of general WiFi/Bluetooth interference, but I guess you can't rule the other wireless sources out as additional problems, especially if they run in the WiFi bands.
 
So I seem to have some connectivity/stability issues with Phase via HID outside of what I reported.
I had two fully charged remotes running for about 50 mins and then one decided to not respond (the right side). As soon as I changed to regular DVS there was no problems (v2024-m b8350)

I'm not sure where this report should go to (Phase devs or Atomix devs) or how to get any debug information when these problems occur, but there definitely seems to be something amiss here, and is somehow happening more frequently for me on the current stable release.
 
I think in the controller config you should be able to see if hid data is actually coming in.
If not then it's likely a phase issue.
 
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