finchx6
I recently sold my Mixtrack Pro and my Hercules e2... I wasn't fond of the layout and some control/effects/loop options on the e2, and I wasn't making any real use of the PRO areas on the Mixtrack... so I've sold them both and included the software that was included with both controllers.
I've kept my Numark Mixtrack seeing as how I enjoy the layout and options... but I'm not currently taking advantage of the input/outputs available on the Mixtrack Pro.
What I want to know is, where on the website do I go to UNregister the serial numbers for the Mixtrack Pro and the Hercules e2 since I no longer own them or have the software with those serial numbers?? I would hate for my friends who purchased them to try and register on the website only to get some kind of error message that they're already in use by me... but I couldn't find any option to remove devices or serial numbers from my profile, so is there a way to do this, and if so... can anyone explain how??
I've kept my Numark Mixtrack seeing as how I enjoy the layout and options... but I'm not currently taking advantage of the input/outputs available on the Mixtrack Pro.
What I want to know is, where on the website do I go to UNregister the serial numbers for the Mixtrack Pro and the Hercules e2 since I no longer own them or have the software with those serial numbers?? I would hate for my friends who purchased them to try and register on the website only to get some kind of error message that they're already in use by me... but I couldn't find any option to remove devices or serial numbers from my profile, so is there a way to do this, and if so... can anyone explain how??
Posted Fri 19 Oct 12 @ 3:35 am
Support staff
Sorry, this is not possible.
Please see our FAQ pages:
http://www.virtualdj.com/wiki/Serial%20Transfer.html
The new owners of the controllers that you sold can install and use the original LE from the disk, but they are not entitled to any registered user benefits. If you didn't use the upgrade discount for the controller, then they can still use this to upgrade to the full Pro at a discount.
Please see our FAQ pages:
http://www.virtualdj.com/wiki/Serial%20Transfer.html
The new owners of the controllers that you sold can install and use the original LE from the disk, but they are not entitled to any registered user benefits. If you didn't use the upgrade discount for the controller, then they can still use this to upgrade to the full Pro at a discount.
Posted Fri 19 Oct 12 @ 4:30 am