Atomix Productions employee responsible for hardware MIDI/HID controller support. For technical support, please either contact support http://www.virtualdj.com/contact/index.html or post in the appropriate forum, e.g: http://www.virtualdj.com/forums/31/Hardware_Technical_Support.html If you are a manufacturer and you would like us to add support for your hardware to VirtualDJ and/or would like to include VirtualDJ LE with it, please contact us via support: http://www.virtualdj.com/contact/index.html

Mon 05 Jul 10 @ 3:47 pm

If you are using an external MIDI controller, you may find that the pitch slider stops working and the only way to get it function again is move the slider up and down until it 'catches'.

This is a safety feature common to all external MIDI controllers.

If the real pitch slider position on the controller does not match the software pitch slider position as shown on the VirtualDJ skin, then all movement of the pitch slider on the controller will be ignored until you move it to the correct position (As shown on-screen.)

This is to prevent a sudden jump in pitch that would occur if there is a big difference between software/hardware slider positions and you move the hardware slider. The software slider would instantly jump to the hardware position, which if you are not using keylock will be very noticeable to your audience.

To avoid a mismatch every time you load a new song, you should disable the following options under CONFIG -> Options: Auto Pitch Matching and Pitch Reset on Load. Both of these will change the software pitch slider position appropriately on song load, resulting in a mismatch.

Using SYNC will also cause pitch mismatch.