Forum: PC Version Technical Support - Topic: Read me first : tips for reporting a bug/crash/freeze

1. please check the forum to see if there is already a fix for your problem :)

software - http://www.virtualdj.com/forums/20/Software_Technical_Support.html
hardware - http://www.virtualdj.com/forums/31/Hardware_Technical_Support.html

2. If you get the recover window with the yellow smilley, please copy and paste the data of your "crashguard report.txt" file on the forum with a description of the problem.
(this file is in My documents -> VirtualDJ. Open it with Wordpad and not Notepad)
(As soon as the data are written on the forum, please delete the file)

3. Please check that the bug re-occurs and was not a one off freak occurance

4. Please be as specific as possible, give details , such as what you were running at the time, what your pc specs are , how often it occurs , when did it start, which version of VirtualDJ you are using

if you are not specific, it will be difficult to help you :)