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Forum: VirtualDJ Technical Support

Topic: HELP - Cracking Playback
AnnaDakPRO InfinityMember since 2021
Hi around a week ago my audio playback has been crackling both in headphones and main speakers. I have tried rolling back the version, which helped for one session but then the cracking started again. I need to fix this urgently, its pretty bad and very noticeable. I reduced the equipment used to see if that helps but its still happening. Ive played the MP3's back in other audio software and there is no crackling, its just via VDJ. Version b6613

Performance Settings:
https://gyazo.com/b47b3ddc8f8fb46bba84808af02f8809

Audio Settings:
https://gyazo.com/b4fca809751b2a39b31670a61b4cbc16

Audio Hardware Settings
https://gyazo.com/dcc81951f1eca69bbe0ef2be414619ce

and

https://gyazo.com/b25a0edffa3d5c49a8dce11889383512

Im wondering if hte 48k rate is causing a conflict with MP3s at 44100 but its always been set this way and ive had no issues.

Can anyone help?

Hardware:
Desktop PC
Win 10
9900KS
2080Ti
32GB RAM
Soundblaster ZxR Soundcard with Logitech Z906 Speaker Setup
 
Posted Fri 17 Sep 21 @ 5:58 pm
AdionPRO InfinityCTOMember since 2006
You could try if the sound blaster ASIO driver works better than WASAPI, although both should be fine.
 
Posted Fri 17 Sep 21 @ 6:14 pm
AnnaDakPRO InfinityMember since 2021
Thanks, I tried and its the same problem.
 
Posted Fri 17 Sep 21 @ 6:21 pm
AdionPRO InfinityCTOMember since 2006
Try to press the X at the right of samplerate and latency settings to reset them to default, then try to restart virtualdj.
The samplerate of 48khz should not be a problem, but the settings set at 44100 but the card running at 48000 could be related to the problem.
 
Posted Fri 17 Sep 21 @ 7:14 pm
AnnaDakPRO InfinityMember since 2021
Ok, when I click the x next to latency it goes to 0. What should I set it to?
 
Posted Fri 17 Sep 21 @ 7:40 pm
AnnaDakPRO InfinityMember since 2021
I tried changing all settings to 48000 and playing a 48k mp3 and wav. Same issue
 
Posted Fri 17 Sep 21 @ 8:36 pm
AnnaDakPRO InfinityMember since 2021
Just an update - completely uninstalling VDJ and removing all settings then reinstalling has fixed this, but ive lost so many custom buttons its not even funny.
 
Posted Sat 18 Sep 21 @ 5:57 am
AnnaDak wrote :
Just an update - completely uninstalling VDJ and removing all settings then reinstalling has fixed this, but ive lost so many custom buttons its not even funny.


Did you also lose any of your virtual playlists in vdj if you had any?
 
Posted Sun 21 Nov 21 @ 4:29 am
I'm having the same problem of crackling sound when I load a track in any deck - it is only in the beginning and it affects the playing deck - any solutions is helpful. I love VDJ but unfortunately this was a major problem at an event - some guest asked me if I was using Virtual DJ and I asked him how did he know - he said he has seen this happen to many DJs using VDJ :(
 
Posted Sat 25 Dec 21 @ 10:47 pm
Crackling is usually caused by latency. Increase the buffer of your sound interface if possible and check your PC to ensure it's running reliably.
 
Posted Sat 25 Dec 21 @ 11:54 pm
*Solved (For Me)... SET YOUR RANE ONE Program latency from 512-up to 600, Then Calibrate the X-Fader within the same program. In VDJ Settings, be sure latency is set to default. DO NOT adjust latency within VDJ. Let the Rane One program be the Master Latency setting.
 
Posted Fri 07 Jan 22 @ 3:42 pm
djnikkofb wrote :
*Solved (For Me)... SET YOUR RANE ONE Program latency from 512-up to 600, Then Calibrate the X-Fader within the same program. In VDJ Settings, be sure latency is set to default. DO NOT adjust latency within VDJ. Let the Rane One program be the Master Latency setting.


I have the same issue but I use a controller, pioneer ddj-SR2 , how can i change the latency in the controller??
 
Posted Tue 20 Sep 22 @ 5:37 pm
There sould be a Pioneer control panel if you have the correct drivers installed
 
Posted Tue 20 Sep 22 @ 5:47 pm