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Forum: VirtualDJ Technical Support

Topic: Possible First Crash of VDJ 2018? [fixed]

This topic is old and might contain outdated or incorrect information.

My laptop crashed while playing out (BSOD). nothing else was running apart from vdj, could you tech guys see if the crash report flags anything.I believe the crash happened a few minutes after I switched from normal skin to FRuITs while the shaders were still running. If that's the cause then it's my own fault for messing about.
 

Posted Wed 27 Jun 18 @ 11:12 am
AdionPRO InfinityCTOMember since 2006
BSOD's are never directly caused by user software, only by drivers or other kernel-level software.
You can possibly find more information about which driver or event caused the BSOD in the windows event log.

It is possible that shaders make your video drivers use instructions that you may not be using so regularly otherwise, so a bug in the drivers could cause the crash.
It might be worth to check if updated video drivers are available.
It may also be a hardware fault.
 

Posted Wed 27 Jun 18 @ 11:18 am
the drivers were all updated a few days ago, I've just checked the windows error report and something did happen at 2.09am, something about kernel power and a ton of what looks like alien writing to me (my dyslexia starts to kick in real bad when trying to look at at. I've copied and pasted below.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2018-06-27T01:09:56.325656600Z" />
<EventRecordID>32421</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>MrDjLinton</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">209</Data>
<Data Name="BugcheckParameter1">0x1e8</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff800b6f5b17b</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>.

If that makes sense to anyone please let me know. thanks
 

Posted Wed 27 Jun 18 @ 11:31 am
AdionPRO InfinityCTOMember since 2006
 

Posted Wed 27 Jun 18 @ 11:36 am
Adion wrote :
Not sure if you can find the .sys file that caused the crash anywhere.

According to other reports online of similar nature it seems that network drivers may cause this as well:
https://www.google.com/search?q=BugcheckCode+209


Thanks, found the issue(s)
 

Posted Wed 27 Jun 18 @ 12:09 pm
What was the issue, so we all know.
 

Posted Fri 29 Jun 18 @ 1:34 am
Hi, LSL

What was the issue? . I have a crash last July 21 st. reporting video drivers , never happen to me in 6 years of use of VDJ.

Thx

GK
 

Posted Mon 06 Aug 18 @ 6:49 am


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