Forum: VirtualDJ Technical Support

For reporting any bug, questions or comment related to the latest version of VirtualDJ
(NOTE: VirtualDJ continuously updated, so many older topic on this forum are most probably already fixed in the current build)

If you need extended support, contact our Support Team.
Forum Guidelines  (*) The moderators hold the rights to move or modify posts in order to keep the discussions clear or to facilitate the search.
Topic: Denon MC7000 official mapping bug?
Should Shift Panel be registering the same button as Browser Push?

'shift_panel' and 'shift_browser_push' are both in the 'Key' drop down menu in VDJ Controller Window but pressing Shift and Panel it shows up as the button 'shift_browser_push'. Is this a firmware issue, bug or intended?

It's not a surface mapping issue as in VDJ Control Window the receiving button name/midi window (what ever it's called) shows both buttons as the same one 'shift_browser_push'.

Thank you.

Posted Fri 02 Feb 18 @ 2:00 pm
Please... Anyone? Can you Help???

Posted Tue 06 Feb 18 @ 8:49 am
djdadPRO InfinityDevelopment ManagerMember since 2005
It's a firmware bug. Both SHIFT+BROWSE_PUSH and SHIFT+PANEL offer the same MIDI note 9F 1F 00/7F
We cant do much about it. I had informed Denon in the past, but no solution has been provided yet. Perhaps you could email them yourself to remind them

Posted Tue 06 Feb 18 @ 11:55 am
They just released new firmware for this controller. Denon are useless. Really.

Posted Tue 06 Feb 18 @ 12:58 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Not sure when the latest firmware was released,
I just tried with what i found on their website MC7000_v1109_v0026 and the issue is still there.

Posted Tue 06 Feb 18 @ 1:19 pm
Just released in the last week or so. Corrected a bug with Core Audio in the latest MacOS causing distortion and drop outs.

Posted Tue 06 Feb 18 @ 2:04 pm
Thank you. This is exactly what i had suspected. I'll open a ticket with them.

Just to note, the new firmware only fixes the MAC issue and changes nothing else.

Posted Wed 07 Feb 18 @ 5:06 am