Forum: VirtualDJ Technical Support

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Topic: Virtual DJ keeps shuting itself down.
I'm running the latest version of VDJ on a windows 10 machine and it ramdomly keeps shuting itself down. On one occassion it did it three times within an hour. Had to use a backup PC. I don't know if it's the PC or VDJ. Anybody got any ideas. Thanks.

Posted Mon 22 Jan 18 @ 5:14 pm
What did you use on the backup machine? When you say shutdown, did it go to Windows, did it start back up by itself? Were you connected to the internet? Did you do any updates recently, are you using a controller?

Posted Mon 22 Jan 18 @ 5:20 pm
My backup PC was is Windows 8 with the latest VDJ. I use a Denon controller with it. The program just shuts down, so I have to open it again. I have had my laptop 12 months and only VDJ and AVG is installed. This problem first started in Sept 2017. Is it possible that a windows update is causing this?

Posted Mon 22 Jan 18 @ 5:37 pm
Does the computer shut down or VDJ crashes but the computer is still on?

Posted Mon 22 Jan 18 @ 7:07 pm
Does VDJ work OK with the Denon controller (which one?) on the backup Windows 8 PC?

If it only shuts down on the Windows 10 PC then maybe there's a driver conflict. Does the controller have a Windows 10 compatible driver?

Posted Mon 22 Jan 18 @ 9:24 pm
It's just the program that shuts down not the computer. It only started 9 months after first using the lap top. Everyting worked prfectly on the back up. I use a Denon MC3000 and had no issues when first used with the windows 10 laptop.

Posted Fri 26 Jan 18 @ 3:29 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
When this happens, does VDJ auto-starts by its own ?
Or do you get a Windows freeze/crash where VDJ doesnt respond and you have to force quit and restart ?

Posted Fri 26 Jan 18 @ 8:46 pm
Check that you have the latest build of VJD

Update your firmware and bios on your laptop and Windows too.

Check for new drivers for your controller as well.

Posted Tue 06 Feb 18 @ 6:08 pm