Forum: VirtualDJ Technical Support
(NOTE: VirtualDJ continuously updated, so many older topic on this forum are most probably already fixed in the current build)
If you need extended support, contact our Support Team.
Forum Guidelines (*) The moderators hold the rights to move or modify posts in order to keep the discussions clear or to facilitate the search.
Numark NS7 III....
Topic: Numark NS7 III. Not being recognized
Posted Tue 05 Dec 17 @ 10:08 am
KevinHouck wrote :
Ended up downloading new drivers ..
What do you mean by "new" drivers ? There are 2 drivers that need to be installed (ASIO and the ones for the screens)
After installing the drivers, you may need to restart your computer (mostly for the screens to work).
When you say its not recognized now, please explain ..
Nothing works on the unit , e..g. the Pitch fader doesnt change the BPM/Tempo ?
Do the screens operate ?
Posted Tue 05 Dec 17 @ 10:45 am
Posted Tue 05 Dec 17 @ 5:05 pm
KevinHouck wrote :
When first connected, one of the the drivers didn’t install correctly. .
That's the key of your issue. If its not properly installed as MIDI, then VirtualDJ (or any other software) will be able to use it. Its up to Windows to properly install the necessary driver.
If you have already tried different USB ports and different USB cables (you should if not), one other thing you could try is to clean the USB "History". Try this tool https://www.cherubicsoft.com/en/projects/usboblivion
Posted Tue 05 Dec 17 @ 5:24 pm
i even tried reinstalling the software once more and still the same results.
Posted Tue 05 Dec 17 @ 11:15 pm
Also, can you try to plug your controller USB in directly to the laptop and either leave your screens disconnected from the USB or plug them in separately and directly into another port on your PC. Wondering if you might have a bad USB jumper or screens.
Posted Wed 06 Dec 17 @ 2:25 am
Issue is from Windows that for some reason can not see the unit as MIDI. BTW, the drivers you downloaded and installed are for the screens and the ASIO, nothing to do with the generic Midi functionality.
Just to confirm that Windows cannot see the unit as MIDI, you can download MIDIOX (Google it) , select from Options-->Midi Devices and see if the NS7III is there and can be selected.
there could be tens of reasons why this happens.. my personal advise and experience on these matters, is that resetting/re-installing Windows will probably take less time than searching and trying all kind of things.
BTW, what Version /Build of Windows are you on ? (Right-click on Start-->system). Any chance you are on the latest 1709 ?
Posted Wed 06 Dec 17 @ 12:50 pm
Posted Fri 12 Jan 18 @ 9:11 pm
Posted Fri 12 Jan 18 @ 9:46 pm
DBL-CRX wrote :
..no tables turning or working
Please explain further. Is it just the motorized platters that dont spin ?
Other NS7III buttons and faders work ? E.g. if you move the pitch fader on the unit, does it move the pitch fader on the main skin ?
Posted Sat 13 Jan 18 @ 10:24 am
Posted Sat 13 Jan 18 @ 11:44 am