Forum: VirtualDJ Technical Support
(NOTE: VirtualDJ continuously updated, so many older topic on this forum are most probably already fixed in the current build)
If you need extended support, contact our Support Team.
Forum Guidelines (*) The moderators hold the rights to move or modify posts in order to keep the discussions clear or to facilitate the search.
Ask the dj not...
Topic: Ask the dj not working properly again
I now can't receive messages from ask.the.dj anymore when venue name does not match forum name
- old link (with forum name) is working properly
- new created location and venue/dj name are detected OK
- unless venue and forum names match, messages seems always to be send (even if virtualdj is down) but never received
(it looks like redirection is totally broken)
Posted Sun 25 Sep 16 @ 12:58 am
(ok i figured out why it seems not to work... see next post)
Posted Sun 25 Sep 16 @ 1:43 am
create a new venue "myvenue"
by going to ask.the.dj site redirects to https://www.virtualdj.com/ask/myvenue which does nothing (english)
even if trying to send a message redirects to https://www.virtualdj.com/ask/myvenue?ok=1 virtualdj is never receiving anything
however going to https://www.virtualdj.com/ask/myforumname form is really localized (so that i realize why language was asked for) and ask to and send messages to "myvenue" which are well received within virtualdj, and even answers are coming back correctly this way
the problem is "ask/myvenue" does not send internally to "myforumname" as it would do and "/ask/myforumname" send to "myforumname" using "myvenue" as a display name as it wouldn't do and can receive answer back as it have to
client ==> myvenue ==> ask.the.dj ==> myforumname ==> virtualdj does not work
client ==> myforumname ==> ask.the.dj ==> myforumname ==> virtualdj does work, client see "myvenue" as receiver
client <== myvenue <= ask.the.dj <== myforumname <== virtualdj does not work
client <== myforumname <== ask.the.dj <== myforumname <== virtualdj does work, client see "myvenue" as sender
well yes, redirection is broken
Posted Sun 25 Sep 16 @ 2:33 am
Posted Thu 20 Oct 16 @ 10:06 am
It does work when use ask.the.dj/<forum_name>, however would like to use the Venue name as it worked before.
Posted Tue 25 Oct 16 @ 4:35 am
Works for me, just tested.
What is the venue name and ask.dj/venuename link you are using?
Posted Tue 25 Oct 16 @ 9:26 am
And since the ask.the.dj url looks for login names first, and then venue names, your link were ending up on his page (hence the absence of localization, and you not receiving the messages)
We'll look how we can prevent such problem.
Posted Tue 25 Oct 16 @ 10:46 am
Posted Tue 25 Oct 16 @ 4:58 pm
Support staff wrote :
ok, the problem should now be resolved.
I see now my forum name in ( ) beside forum name. That works for now. Rather forum name not be visible but I understand the inner-workings. Thanks for looking into it and getting it working again for me. Appreciate that.
Posted Tue 25 Oct 16 @ 7:41 pm
Note that if they're on a phone (which will have geolocation), they won't see this and will automatically be on your venue (unless of course someone has a venue with the same name as yours AND is less than 1km from you)
Posted Tue 25 Oct 16 @ 10:09 pm
Posted Wed 26 Oct 16 @ 3:12 am
Posted Mon 31 Oct 16 @ 2:03 am
Posted Sat 10 Dec 16 @ 9:14 am
Posted Tue 02 Jan 18 @ 9:59 pm