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Forum: General Discussion

Topic: Help Tickets

This topic is old and might contain outdated or incorrect information.

How long would I expect to wait for a reply when submitting a question ?
 

Posted Sun 26 Jul 15 @ 10:20 pm
Just like all help desk, you ticket will be answered based on how many are ahead of you. There's not a specific time, and unfortunately there are not hundreds of our members manning those desk. They are working as hard as they can, so be patient. Have you asked for help on the forum, maybe someone can help you?
 

Posted Mon 27 Jul 15 @ 6:28 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Support rests during weekends too ;)
 

Posted Tue 28 Jul 15 @ 5:26 am


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